Fund My Dental

Fund My Dental

FAQs

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Do you have additional questions? Here is a FAQ to help you better understand how we can help you.
How it works

3 Easy Steps.

1. Sign up with your basic details in under a minute.

2. Choose the $39 or $79 payment plan and enter your direct debit details for instant confirmation.
3. Start smiling today!

Click here to view our terms and conditions.

Your dentist tells you need some dental treatment done immediately. Bummer! Sign up instantly for the $39 weekly plan with a limit of up to $1000 and only pay $39 today. We will organise a direct debit for the small interest free weekly payments so you dont have to worry! Just $39 this week and each week after until your balance is paid off with no hidden costs! Simple!
Application process and sign up
It’s easy and takes less than a minute. Just sign up with your basic details, pay your establishment fee and enter your direct debit details here!
Just your legal name, date of birth and residential address.
It’s instant. Once approved, we’ll send you an email confirming that you can start your treatment straight away.
Yes! In fact, we encourage it. If you’re using your health insurance only the outstanding gap payment will go towards your fund my dental payment plan. Eg. You get a crown for $1600 and your private health insurance covers $700 leaving a gap of $900. Add this to your Fund My Dental Payment plan and you can pay this $900 bill off in $39 interest free weekly payments (if you’re on the $39 plan)
Fees and payments

We will never charge you interest. Ever!

For the $39 a week payment plan, we will just direct debit a maximum* of $39 a week from your credit card or bank account after you have had your first appointment which includes a $2.50 weekly account service fee. As part of these direct debits there is a one-off establishment fee of $39 when you sign up. Thats it! No other hidden fees!

For the $79 a week payment plan, we will just direct debit a maximum* of $79 a week from your credit card or bank account after you have had your first appointment which includes a $2.50 weekly account service fee. As part of these direct debits there is a one-off establishment fee of $79 when you sign up. Thats it! No other hidden fees!

*If you are late or miss a payment, there may be an additional charge of $29.

Sorry to hear that. We understand that sometimes things don’t go as planned. Please email us at hello@thetoothmarket.com.au and a member of our team will help you. Click here to access our hardship policy.
Please email us at hello@thetoothmarket.com.au and a member of our team will be able to assist you.
You have two choices. Either up to $1000 on the $39/week plan or up to $2000 on the $79/week plan to be used within 6 months.
About Fund My Dental
9am – 5pm AWST Monday – Friday (excluding public holidays)

Fund My Dental strives to provide the highest possible level of customer service to assure consumers that they can have confidence when dealing with our company at any level.
We are proud of our customer service culture and make every effort to ensure that our customers are satisfied with the service they receive. However, should our customers feel that our service is not what it should be, we want to hear about it and resolve any issues.
We will reply promptly to you once we are in receipt of any complaint.

Should you wish to make a compliant you can either direct your enquiry to us via one of the following options;

Email us at hello@thetoothmarket.com.au

Or

Feel free to call 0408 945 832

 

What happens if you are still unhappy with the outcome?
If after lodging a compliant with and providing us with time to respond and we do not reach agreement on your complaint what is next?
You can refer certain matters to the Credit and Investments Ombudsman (CIO), who can investigate and resolve disputes of up to $250,000. This service is free to you. You can lodge your complaint by phone, fax or mail.
Credit Ombudsman Service Limited
Postal
PO Box A252
Sydney South NSW 1235
Phone
1800 138 422
Website
http://www.cio.org.au

Please email us at hello@thetoothmarket.com.au with your query and we will be in touch soon.
Ready to get your dental treatment underway?

Ready to get your dental treatment underway?

We believe everyone should be able to access dental treatment when they need it. This is why we help you finance the treatment you need. Getting started is quick and easy and the application process takes less than 60 seconds.